Microsoft Dynamics CRM Overview
Empower your business
Banglavision's hosted Microsoft Dynamics® provides your business with a powerful online
CRM tool to support your customer relationship management strategy. Easy to deploy
and customizable, Banglavision-hosted CRM service allows you to gather in a single application
information from a variety of sources giving you a real-time global view of your
business, from leads to after-sales.
Microsoft Dynamics CRM for Sales
Manage opportunities, qualify leads, increase sales and more with an intuitive Microsoft
interface which can be used from any internet-enabled computer. Provide the tools
your sales team needs to succeed.
Increase sales efficiency
- Microsoft Dynamics CRM “plug in” can be installed within Microsoft Outlook to increase efficiency and productivity.
- Eliminate the need to track emails in both Microsoft Outlook and Dynamics CRM.
- Increase employee efficiency and effectiveness with CRM integration into the Microsoft Office suite of products.
- Add your Outlook contacts to Dynamics CRM with just a few clicks.
- Take advantage of the advanced search feature to quickly locate key data points.
- Duplicate detection informs you of duplicate data found in different accounts and decreases redundant work.
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Microsoft Dynamics CRM for Marketing
Integrate sale and marketing activities with unified campaign preparation, implementation
and follow-up activities, to boost marketing effectiveness.
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Microsoft Dynamics CRM for Customer Service
Empower your customer service team with a comprehensive view of your customers,
enabling them to quickly resolve issues, reduce the length of time a case is open,
and provide customized service based on historical data.
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