Microsoft Dynamics CRM Overview
Empower your business
Banglavision's hosted Microsoft Dynamics® provides your business with a powerful online
CRM tool to support your customer relationship management strategy. Easy to deploy
and customizable, Banglavision-hosted CRM service allows you to gather in a single application
information from a variety of sources giving you a real-time global view of your
business, from leads to after-sales.
Microsoft Dynamics CRM for Sales
Manage opportunities, qualify leads, increase sales and more with an intuitive Microsoft
interface which can be used from any internet-enabled computer. Provide the tools
your sales team needs to succeed.
Increase sales efficiency
- Microsoft Dynamics CRM “plug in” can be installed within Microsoft Outlook to increase efficiency and productivity.
- Eliminate the need to track emails in both Microsoft Outlook and Dynamics CRM.
- Increase employee efficiency and effectiveness with CRM integration into the Microsoft Office suite of products.
- Add your Outlook contacts to Dynamics CRM with just a few clicks.
- Take advantage of the advanced search feature to quickly locate key data points.
- Duplicate detection informs you of duplicate data found in different accounts and decreases redundant work.
Microsoft Dynamics CRM for Marketing
Integrate sale and marketing activities with unified campaign preparation, implementation
and follow-up activities, to boost marketing effectiveness.
Microsoft Dynamics CRM for Customer Service
Empower your customer service team with a comprehensive view of your customers,
enabling them to quickly resolve issues, reduce the length of time a case is open,
and provide customized service based on historical data.